Account Deletion Guide

Account Deletion & Data Removal Guide

Last Updated: October 2026 • Skymute Platform

At Skymute, you retain complete ownership of your personal data and account status. You have the absolute right to permanently delete your account at any time. Please review this guide to understand what happens to your data before requesting deletion.

Warning: Irreversible Data Loss

Account deletion is permanent. You will permanently lose access to all your data.

Once your account deletion is confirmed, all associated data is permanently erased from our active databases. There is no backup recovery, restore window, or undo option.

Profile & Personal Information

Your email address, username, display avatar, Google account association, and personal settings will be permanently wiped.

All Boxes and Content

All LinkBoxes, APIBoxes, links, shared materials, custom titles, tags, and box codes will be permanently destroyed and cannot be recovered.

Wallet Balances & Digital Diamonds

Any remaining digital diamonds, wallet funds, accumulated revenue, and pending payouts will be completely forfeited without refund.

Purchased Content Access

Access permissions to any unlocked boxes, paid links, or digital assets purchased using diamonds will be immediately revoked.

Method 1: Self-Service Deletion via Settings

You can delete your account instantly at any moment directly from the application or website settings without waiting for support:

1

Open Settings

Go to the Settings page in the Skymute application or website.

2

Select Account Details

Click on your Account Details or registered email under the Profile section.

3

Click Delete Account

Tap the Delete Account option to initiate the deletion workflow.

4

Receive Email OTP

Click Send OTP to deliver a one-time verification code to your registered email.

5

Confirm Deletion

Enter the OTP code received and click Confirm Deletion to permanently erase your account.

Method 2: Contact Support for Account Deletion

If you are unable to access your account, cannot log in, or face issues receiving the verification OTP, you can contact us for account deleting as well.

How to request deletion via email:

  • Send an email from your registered Skymute email account to skymute@skymute.com
  • Use the subject line: Account Deletion Request
  • Include your username and registered email address in the message body.
  • Our team will verify ownership and process the deletion within 48 to 72 hours.
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Data Retention & Compliance

Following account deletion, personal profile information and created content are instantly and permanently purged. Skymute retains only anonymized financial transactions and payment receipts where strictly required by applicable financial and tax laws in India for regulatory audits.